Accessibility Statement
Effective Date: July 2026
At Serene Golden Wellness Solutions Pty Ltd, we are committed to ensuring that everyone can access our services and information with dignity, respect and independence.
We strive to make our website and services accessible to people of all ages, abilities and backgrounds.
Our Commitment
Clear Content
Easy-to-read website content for all visitors
Full Device Support
Clear navigation across all pages & mobile-friendly access
Inclusive Support
Inclusive communication & reasonable assistance for people with disability
Accessible Services at Eliza Park SRS
Accessible Premises
Accessible entry and shared common areas
Person-centred Care
Care tailored to individual needs and goals
Individual Support Plans
Customised long & short term support planning
Cultural Diversity
Full respect for all cultural backgrounds
Communication Support
Assistance for speech, hearing and language needs
All Ability Support
Support for physical, intellectual & psychosocial needs
Continuous Improvement
We continually review our website and services to improve accessibility and usability for everyone.
We welcome suggestions that help us improve our inclusive practices for residents, visitors and online users.
Need Assistance?
If you experience difficulty accessing information on this website or require information in another format, please contact our team directly.
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Phone (03) 9787 3515
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Email email@elizaparksrs.com.au
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Address 157 Mount Eliza Way
Mount Eliza VIC 3930